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July 28, 2009

Do I Have the Right Administrative Team?

Filed under: Tip Of The Week — Corcoran Consulting & Coaching @ 12:53 pm

Do you have the right people to get it done?

The thing that keeps CEO’s awake at night most often is figuring out how to cover the group’s responsibilities with the resources available. Some people are broadly skilled; some are more specialized. Some work really hard; some produce less. You have to figure how to fit all the pieces together to cover the total job.

To determine whether you have the right people on your team to get the job done, you have to determine the aptitudes, attitudes and skills of each individual and then evaluate the combined total.

Everyone is skilled at doing something. What skills do each of your people have that are related to the job? Who can manage the listings and buyers? Who knows how to write advertising copy that produces results? Who is great at using your contact manager?

How good is each individual at this task? Do they know it well enough to teach others? How much will it decrease your production if you have your best client care manager train someone else? Would it be better to have someone else who is less skilled do the training or would that reduce the quality of the output?

For additional information and guidance on this topic we have posted an article on our website entitled “Do I Have the Right Administrative Team?“for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will evaluate my workload.
Deadline: _________

Bob Corcoran

Flourishing in a Slow Market

Filed under: Buyer & Listing Partner Tip Of The Week — Corcoran Consulting & Coaching @ 12:52 pm

Home sales have begun a slowdown in many markets throughout the country. As a real estate agent, you must contemplate your future actions very carefully. Rather than be afraid of a slowing real estate economy, in order to be successful, you should view these changes in your market as an opportunity. History dictates the best agents will continue to succeed, and many will even increase their production in such difficult times. While this may seem hard to believe at first, consider that in a strong market just about anyone can sell real estate. When homes are selling fast, inferior competitors may very well beat you out of listings, and gain the allegiance of buyers, simply based on the strength of their personalities. On the other hand, when the times get tough, many of your less professional competitors will falter as the easy transactions dry up. More importantly, consumers become much more likely to pay attention to the credentials, experience and quality of service that the better agents can provide.

By being confident regarding your professional skills, competency, and ability to survive, you can make plans now for a more successful future. You need to decide to take action now to ensure your success.

For additional information and guidance on this topic we have posted an article on our website entitled “Flourishing in a Slow Market” for you to review.

Commitment for the Week:

Show us your comitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will learn to accept that the only thing that remains consistent in life is change, starting NOW!
Deadline: ________

Bob Corcoran

Developing an “It’s My Pleasure Attitude”

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 12:52 pm

A great way to make sure that your customers have an excellent experience working with your team is to develop an attitude within the office of “It is My Pleasure” to serve you. You need to establish a habit whereby everyone says “It is My Pleasure” at every opportunity; this will let your customers know that servicing their needs is of the utmost importance to you.

The “My Pleasure” attitude starts with the 1st impression. Most of the time the Client Care Coordinator is the 1st one who greets the clients. The only item needed to accomplish the goal of having an attitude of “It is My Pleasure” is a great attitude!

 

For additional information and guidance on this topic we have posted an article on our website entitled “Developing an “It’s My Pleasure Attitude”” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will have a “My Pleasure” attitude!
Deadline: _________

Bob Corcoran

July 20, 2009

Keeping Positive in a Slowing Market

Filed under: Clients in the News — Corcoran Consulting & Coaching @ 9:26 pm

“No pessimist ever discovered the secret of the stars, or sailed to an uncharted land, or opened a new doorway for the human spirit.” -
Helen Keller

Chances are good that if you’re reading this, given the title, you are not feeling positive about today’s real estate market or have other associates that are not being positive. Well, let me relieve some stress. The market has been abnormally strong over the last four years, so the market is not a down market, it’s a traditional market. Anyone who’s been in real estate more than four years knows this. The market is doing what it does naturally; it’s adjusting itself. And with this adjustment has come an amazing opportunity for potential buyers to realize their dreams. There’s nothing more positive than helping others meet their goals and realize their dreams!

 

For additional information and guidance on this topic we have posted an article on our website entitled “Keeping Positive in a Slowing Market” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will stay positive and choose to be happy!
Deadline: _________

Bob Corcoran

Staying Warm in a Cooling Market

Filed under: Buyer & Listing Partner Tip Of The Week — Corcoran Consulting & Coaching @ 9:21 pm

“Nothing endures but change.”
Heraclitus
Bubble, schmubble. There’s been a lot of gabbing about a real estate bubble. Yes, the market has cooled. Yes, interest rates have risen, but honestly, I don’t see a bubble. What I do see is a leveling in the market with a shift from a seller’s market to a buyer’s market.

If we look at this change in context - the last two years have been scorching - a cooling is natural. Nevertheless, it is a change and to stay warm in a cooling market, you must adjust to keep revenue flowing. Here are some tips to do just that.

Yes, change can be tough. But if you stay focused, concentrate on the basics and stay informed on the market, you can weather the storm. Stay FOCUSED! Best of luck to you and stay warm!

For additional information and guidance on this topic we have posted an article on our website entitled “Staying Warm in a Cooling Market” for you to review.

Commitment for the Week:

Show us your comitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will stay focused, informed, and concentrate on the basics!
Deadline: _________

Bob Corcoran

An “I” in Communication

Filed under: Tip Of The Week — Corcoran Consulting & Coaching @ 9:15 pm

There’s no “I” in team but there is in communication.  That means if you’re leading a team, you’re the one in charge of communicating.  I’ve been asked many times what it takes to keep a team happy, motivated and working together.  The answer is simply communication.

For additional information and guidance on this topic we have posted an article on our website entitled “An “I” in Communication ” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment:  I will schedule regular meetings with my team or my Broker to make sure that I am on target to hit my goals. 
Deadline: _________

Bob Corcoran

July 13, 2009

Ways That People Invade Your Boundaries

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 10:33 am

Some boundary invasion is very clear. Other forms are subtle enough that we may not recognize them for what they are and wonder why we feel irritated when they occur, or if we even have the right to feel irritated. All of the seemingly harmless activities that are listed in the PDF document involve boundary invasion, if they happen habitually.

Incidentally, you may want to use this list to check on yourself, too. Many boundary invaders are quite unaware of what they are doing.

 

For additional information and guidance on this topic we have posted an article on our website entitled “Ways That People Invade Your Boundaries” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will review my boundaries and make the appropriate changes.
Deadline: _________

Bob Corcoran

Keeping Positive in a Slowing Market

Filed under: Buyer & Listing Partner Tip Of The Week — Corcoran Consulting & Coaching @ 10:31 am

No pessimist ever discovered the secret of the stars, or sailed to an uncharted land, or opened a new doorway for the human spirit.” -
Helen Keller
Chances are good that if you’re reading this, given the title, you are not feeling positive about today’s real estate market. Well, let me relieve some stress. The market has been abnormally strong over the last four years, so the market is not a down market, it’s a traditional market. Anyone who’s been in real estate more than four years knows this. The market is doing what it does naturally; it’s adjusting itself.

Stop fretting about the market. If you are not as busy as you want to be, then go over to the phone and start making calls. Before you pick up that receiver, here are five things to do:

I’ll leave you with this thought - we are all given the same opportunities in this life, and what you do with them is entirely up to you. Ponder for a moment what you will do.

For additional information and guidance on this topic we have posted an article on our website entitled “Keeping Positive in a Slowing Market” for you to review.

Commitment for the Week:

Show us your comitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will stay positive and choose to be happy!
Deadline: _________

Bob Corcoran

Team Got You Befuddled? Form a Huddle

Filed under: Tip Of The Week — Corcoran Consulting & Coaching @ 10:07 am

Managing Teams for Profit…and Winning in Real Estate

Football fan or not, you can learn a lot from something the boys do regularly on the gridiron - huddle. That’s where each player learns what his job is and because he knows it, he’s motivated to win.

Here is a key point about teams I want you to remember - the players, your team members, want a plan. They expect a plan and they want to help and contribute. The desire is there. When there is no plan to follow, goals don’t get met, players get frustrated and before you know it, the scoreboard shows a loss.

It is common sense in sports and in real estate to have a plan, communicate it regularly with team members and execute. Yet, in my work as a real estate coach and consultant, I often see agents reluctant to even form a team. I also see plenty of teams without plans or communication. If you’re in real estate to win, you need a team and you need huddles to communicate clearly and regularly. If you don’t, expect fumbles, interceptions and losses.

For additional information and guidance on this topic we have posted an article on our website entitled “Team Got You Befuddled” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will make a list of the tasks that I should be delegating and give the tasks away to a trained administrative person or a VA.
Deadline: _________

Bob Corcoran

July 7, 2009

Benefits of Your Time Well Managed!

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 7:35 am

Addressing the problem will only work and help you in the short term if you do not look at the source of it! It is not about time management, but personal management.

For additional information and guidance on this topic we have posted an article on our website entitled “Benefits of Your Time Well Managed!” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will Manage My Time!
Deadline: _________

Bob Corcoran

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