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September 8, 2009

Ways to Turn Clients into Raving Fans

Filed under: Buyer & Listing Partner Tip Of The Week — Corcoran Consulting & Coaching @ 7:54 am

Are you developing the skills necessary to be a successful agent in the next century? Embrace ongoing relationships with your clients. Build your networks and constantly add value.

For additional information and guidance on this topic we have posted an article on our website entitled “Ways to Turn Clients into Raving Fans” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will Create Raving Fans!
Deadline: _________

Bob Corcoran

Picking the Ripe Apple - Timing Is Key When Tracking Expired Listings

Filed under: Tip Of The Week — Corcoran Consulting & Coaching @ 7:53 am

Here’s the scenario - you’re checking the MLS hot sheet for expired listings…it’s a good day. There are more than 30 results showing up. You grab the phone and start dialing for dollars. It’s a scene in thousands of real estate offices every day. It’s also one of the biggest time wasters in an agent’s life. Yes, you read that right, it’s one of the biggest time wasters you can do.

I have nothing against expired listings. In fact, expired listings are a perfect target for agents because these are people who’ve proven that they want to sell and move. Actually, I believe if you approach expired listings the right way, you can make a darn good living on them and them alone.

The problem is timing. Take careful note here, most agents are picking the fruit before it’s ripe. Repeat after me, “I will pick no fruit before its time.” What happens when you join hundreds of your fellow agents all jumping at and reaching for the same apple? You get trampled. You get frustrated. You get lost in the crowd.

Here is a statistic for you to nibble on; a newly expired listing gets anywhere from 15 to 25 calls from agents a day when it first expires. A bunch of agents jumping, reaching and clawing for one apple that’s not ready to be picked or enjoyed…yet. Consider the homeowners whose listing has just expired. First, because their home didn’t sell, agents are likely not at the top of their “I love” list. They have that bad sour apple taste in their mouth. They’re upset. Most important, they didn’t get what they desperately wanted. It is a time when emotions run high. Here is the secret to making a living with expired listings, WAIT! Wait and let the fruit ripen before you start picking. Let homeowners get their bearings back. Let the wound heal.

For additional information and guidance on this topic we have posted an article on our website entitled “Picking the Ripe Apple” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will be patient when following up with Expired listings.
Deadline: _________

Bob Corcoran

September 1, 2009

Ways That People Invade Your Boundaries

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 8:39 am

Some boundary invasion is very clear. Other forms are subtle enough that we may not recognize them for what they are and wonder why we feel irritated when they occur, or if we even have the right to feel irritated. All of the seemingly harmless activities that are listed in the PDF document involve boundary invasion, if they happen habitually.

Incidentally, you may want to use this list to check on yourself, too. Many boundary invaders are quite unaware of what they are doing.

 

For additional information and guidance on this topic we have posted an article on our website entitled “Ways That People Invade Your Boundaries” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will review my boundaries and make the appropriate changes.
Deadline: _________

Bob Corcoran

A Race Back to the Basics

Filed under: Buyer & Listing Partner Tip Of The Week — Corcoran Consulting & Coaching @ 8:37 am

Maximizing Results in the Spring Market

Someone once asked auto racing legend Bill Vukovich the secret of his success. “There’s no secret,” he replied. “You just press the accelerator to the floor and steer left.”

That is about as simple as you can get. Stop for a moment and ask yourself if you can boil down your real estate business to something equally as simple.

Having trouble? Then it is time for a peek under the hood of your business.” Have things become unnecessarily complicated at your office?

” Has bureaucracy crept in and started making your operations messy?

” Do you feel like you have lost focus?

If you are answering yes to any of these questions, you may have lost touch with the basics. But do not feel bad, it is easy to do these days with all the bells and whistles around.

Nevertheless, repairs are necessary. You need to re-harness those basics and embrace simplicity. If you do not, it could mean plenty of unnecessary headaches and lost business. (Yes, lost business. Consumers do not like red tape any more than you do.)

Click here for four areas you can focus on to get things back on track and recapture that sweet purring sound in the engine of your business:

For additional information and guidance on this topic we have posted an article on our website entitled “A Race Back to the Basics” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will win the real estate race - but only when my engine is purring on the basics! I will master the BASICS!
Deadline: _________

Bob Corcoran

Developing an “It’s My Pleasure Attitude”

Filed under: Tip Of The Week — Corcoran Consulting & Coaching @ 8:36 am

A great way to make sure that your customers have an excellent experience working with your team is to develop an attitude within the office of “It is My Pleasure” to serve you. You need to establish a habit whereby everyone says “It is My Pleasure” at every opportunity; this will let your customers know that servicing their needs is of the utmost importance to you.

For additional information and guidance on this topic we have posted an article on our website entitled “Developing an “It’s My Pleasure Attitude” ” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will have a “My Pleasure” attitude!
Deadline: _________

Bob Corcoran

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