Learn how to keep talks constructive so that everyone in the transaction comes out a winner
In the frenzy of a transaction, the line between negotiation and manipulation can sometimes be gray. Negotiation is the ability to bring about compromise between two or more people while manipulation seeks to satisfy only one’s own wishes.
Real-life examples of manipulation include encouraging a seller to accept an offer exactly as written without negotiating a better deal for your client; advising your client to accept an offer before presenting other offers later the same day; or withholding your comparative market analysis to help get a lower list price.
The negotiation process during a real estate transaction should never involve any form of manipulation. Unfortunately, sometimes we can venture off into this area without realizing it. To avoid this trap, keep these tips in mind as you work to negotiate the best deal for your clients.
For additional information and guidance on this topic we have posted an article on our website entitled “Do You Negotiate or Manipulate” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will review how I give and receive feedback.
Deadline: _________
Bob Corcoran
A great way to make sure that your customers have an excellent experience working with your team is to develop an attitude within the office of “It is My Pleasure” to serve you. You need to establish a habit whereby everyone says “It is My Pleasure” at every opportunity; this will let your customers know that servicing their needs is of the utmost importance to you.
The “My Pleasure” attitude starts with the 1st impression. Most of the time the Client Care Coordinator is the 1st one who greets the clients. The only item needed to accomplish the goal of having an attitude of “It is My Pleasure” is a great attitude!
For additional information and guidance on this topic we have posted an article on our website entitled “Developing an “It’s My Pleasure Attitude”” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will have a “My Pleasure” attitude!
Deadline: _________
Bob Corcoran
A great way to make sure that your customers have an excellent experience working with you is to develop an attitude of “It is My Pleasure” to serve you. You need to establish a habit whereby you say “It is My Pleasure” at every opportunity; this will let your customers know that servicing their needs is of the utmost importance to you.
The only item needed to accomplish the goal of having an attitude of “It is My Pleasure” is a great attitude!
For additional information and guidance on this topic we have posted an article on our website entitled “Developing an “It’s My Pleasure Attitude” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will have a “My Pleasure” attitude!
Deadline: _________
Bob Corcoran
The reasons you call the agent who showed your house are:
1. To jog the agent’s memory about the house so that you may be able to get a second showing.
2. To answer any questions or concerns that the buyer expressed so that the house will be reconsidered.
3. To get the impressions of the buyers or agents that might help you to better market the house.
Note: Don’t expect agents to give a full critique of the house. If they showed 15 houses, they honestly may not remember it in detail. If an agent doesn’t call you back, it means the buyers are not interested.
For additional information and guidance on this topic we have posted an article on our website entitled “The Purpose of Feedback” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will call the agents that are showing my homes.
Deadline: _________
Bob Corcoran
