There’s no “I” in team but there is in communication. That means if you’re leading a team, you’re the one in charge of communicating. I’ve been asked many times what it takes to keep a team happy, motivated and working together. The answer is simply communication.
For additional information and guidance on this topic we have posted an article on our website entitled “An I in Communication” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will schedule regular meetings with my team or my Broker to make sure that I am on target to hit my goals.
Deadline: _________
Bob Corcoran
Have you ever had a crisis in your career? Maybe we should ask how many have you had today? Let’s face it, a great Client Care Coordinator is first and foremost a problem solver, and because of this, the front desk will often become a crisis management center. This center is where all problems arrive and are expected to be solved within a short period of time.
How can we become better at crisis management? Before we can begin to answer this question, we need to start by admitting that most of us deep down are cowards at heart. Yes, we may come across as confident and strong, but at our core, we fear like every one else. We fear that we may fail, or worse yet, that someone won’t like us. We often don’t face each crisis as quickly or as effectively as we could; and occasionally, we don’t face the crisis at all. Soon it is too late.
By accepting our natural aversion to crisis, we can then begin to unravel the simple techniques all of us can use to be better crisis managers. There is an old saying, “It is not what happens to us that matters, it’s what we do about it.” This is one piece of sage wisdom that definitely applies to crisis management.
For additional information and guidance on this topic we have posted an article on our website entitled “Crisis Management 101” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will implement the five simple strategies for every person to deal more effectively with their next crisis.
Deadline: _________
Bob Corcoran
Yes, you can thrive…if you know your scripts!
As fun as the last few years were, to be in a piping hot real estate market, it is now time to accept and embrace the new reality, the buyer’s market. You have two options:
1. You can moan and groan.
2. You can thrive.
Those who wish to moan and groan, well, you may want to go find another email to read. Now, for those who want to thrive, first you must know a little about buyers. NAR has found some rather revealing habits of homebuyers.
” 77% of homebuyers used an agent to buy their home.
” Buyers searched for a median of two weeks on their own before contacting a real estate professional.
” Over three quarters of homebuyers used only one agent in their home search.
” Buyers ranked reputation as the most important factor when choosing a real estate professional to assist with a home purchase.
The first rule in marketing is to know who you are targeting. Keep learning who buyers are and what their modus operandi is. After that, the best way to thrive in a buyer’s market is this - know your scripts.
For additional information and guidance on this topic we have posted an article on our website entitled “How to Embrace and Thrive in Today’s Buyer’s Market” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will learn my scripts and practice them daily!
Deadline: _________
Bob Corcoran
Team Got You Befuddled? Form a Huddle
Managing Teams for Profit…and Winning in Real Estate
Football fan or not, you can learn a lot from something the boys do regularly on the gridiron - huddle. That’s where each player learns what his job is and because he knows it, he’s motivated to win.
Here is a key point about teams I want you to remember - the players, your team members, want a plan. They expect a plan and they want to help and contribute. The desire is there. When there is no plan to follow, goals don’t get met, players get frustrated and before you know it, the scoreboard shows a loss.
For additional information and guidance on this topic we have posted an article on our website entitled “Team Got You Befuddled” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will make a list of the tasks that I should be delegating and give the tasks away to a trained administrative person or a VA.
Deadline: _________
Bob Corcoran
