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June 22, 2010

Setting Work and Life Boundaries

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 7:55 am

Does your job or business demand that you be accessible 24/7? In an era of ubiquitous cell phones, pagers, Blackberrys and WiFi internet access, it is easy to keep in touch with the office from anywhere. No doubt, many of you find that this is a mixed blessing at best.

While technology gives increased mobility and connectivity, it can also erode the boundary between your professional and personal life. That’s why it is increasingly more important to set reasonable boundaries and stick to them. For most of us there is a constant pressure to work longer, implement more marketing, or get that report in early. It is not easy to draw a line and say things like “I am leaving on time, and the world will not end if I don’t finish “x” by 5:00pm.”

Though we all value hard work and realize putting in long hours sometimes comes with the territory, if you are unable to set reasonable limits on your job’s time demands, you’re risking a lot. When your health and/or family life begins to suffer, it is not only going to diminish your quality of life, it will also reduce your productivity on the job.

For additional information and guidance on this topic we have posted an article on our website entitled “Setting Work and Life Boundaries” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will learn from my mistakes.
Deadline: _________

Bob Corcoran

June 18, 2010

Congratulations to Jody Sayler and the Jody Sayler Team

Filed under: Clients in the News — Corcoran Consulting & Coaching @ 10:46 am

Congratulations to Jody Sayler and the Jody Sayler Team of Keller Williams Gold Canyon, AZ. Jody and her team are the Top Producers for her Office. 

June 17, 2010

Congratulations to Kathy Henne for being voted Miami County’s #1 Realtor.

Filed under: Clients in the News — Corcoran Consulting & Coaching @ 8:14 am

The Troy Daily News announced their first annual Readers Choice Awards and congratulated Kathy Henne on being voted the #1 Realtor in Miami County

Congratulations Kathy  

June 15, 2010

Change Your Mindset and Thrive in Your Business This Year

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 7:44 am

“The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office.”
Robert Frost

The secret to success in real estate - and in life - is much closer than many of us realize: it is right inside our head.

During my years of helping Real Estate Teams thrive, I have found three distinctions that separate the successful from those who constantly yearn. It is based on attitude. And the good news is, by shifting your mindset, you can see dramatic results.

For additional information and guidance on this topic we have posted an article on our website entitled “Change Your Mindset and Thrive in Your Business This Year” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will connect in abundance while having fun!
Deadline: _________

Bob Corcoran

Ways to Turn Clients into Raving Fans

Filed under: Buyer & Listing Partner Tip Of The Week — Corcoran Consulting & Coaching @ 7:42 am

Are you developing the skills necessary to be a successful agent in the next century? Embrace ongoing relationships with your clients. Build your networks and constantly add value.

For additional information and guidance on this topic we have posted an article on our website entitled “Ways to Turn Clients into Raving Fans” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will Create Raving Fans!
Deadline: _________

Bob Corcoran

Making the Shift from Top Producer to Successful Broker

Filed under: Tip Of The Week — Corcoran Consulting & Coaching @ 7:41 am

Has the metamorphosis from agent to broker taken hold? If not, it could be costing you and your real estate business some big bucks. Brokers, it is time to knight yourself as CEO.

It is just the way things are: you make money, you pay taxes. Do not go when the light turns green and someone will honk at you. And if you are a top-producing agent, you may very well become the managing broker of an office.

But as many former top producers have learned-sometimes the hard way-the roles of agent and broker are very different. And often, those savvy selling standouts become a dartboard with former colleagues hurling daggers at them because they lack the right tools to be a good broker.

I shudder at the thought of all the lost productivity the real estate industry suffers at the hands of those people who do not successfully make the transition from top agent to first-rate broker. If a broker does a bad job-and face it, sometimes they stink up the place pretty bad-it can wreak serious havoc, leading to tons of turnover, low morale, dwindling profits and eventually a failed business.

But I am not delusional enough to think that suddenly things will change and that Master of Business Administrations (MBAs) will start getting bussed in to run things. So the question to tackle is this: How do former top producers become effective brokers?

 

For additional information and guidance on this topic we have posted an article on our website entitled “Making the Shift from Top Producer to Successful Broker” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will develop my CEO skills!
Deadline: ____

Bob Corcoran

June 8, 2010

Crisis Management 101

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 7:10 am

Have you ever had a crisis in your career? Maybe we should ask how many have you had today? Let’s face it, a great Client Care Coordinator is first and foremost a problem solver, and because of this, the front desk will often become a crisis management center. This center is where all problems arrive and are expected to be solved within a short period of time.

How can we become better at crisis management? Before we can begin to answer this question, we need to start by admitting that most of us deep down are cowards at heart. Yes, we may come across as confident and strong, but at our core, we fear like every one else. We fear that we may fail, or worse yet, that someone won’t like us. We often don’t face each crisis as quickly or as effectively as we could; and occasionally, we don’t face the crisis at all. Soon it is too late.

By accepting our natural aversion to crisis, we can then begin to unravel the simple techniques all of us can use to be better crisis managers. There is an old saying, “It is not what happens to us that matters, it’s what we do about it.” This is one piece of sage wisdom that definitely applies to crisis management.

For additional information and guidance on this topic we have posted an article on our website entitled “Crisis Management 101” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will implement the five simple strategies for every person to deal more effectively with their next crisis.
Deadline: _________

Bob Corcoran

A Race Back to the Basics

Filed under: Buyer & Listing Partner Tip Of The Week — Corcoran Consulting & Coaching @ 7:08 am

Maximizing Results in the Spring Market

Someone once asked auto racing legend Bill Vukovich the secret of his success. “There’s no secret,” he replied. “You just press the accelerator to the floor and steer left.”

That is about as simple as you can get. Stop for a moment and ask yourself if you can boil down your real estate business to something equally as simple.

Having trouble? Then it is time for a peek under the hood of your business.” Have things become unnecessarily complicated at your office?” Has bureaucracy crept in and started making your operations messy? ” Do you feel like you have lost focus?

If you are answering yes to any of these questions, you may have lost touch with the basics. But do not feel bad, it is easy to do these days with all the bells and whistles around.

Nevertheless, repairs are necessary. You need to re-harness those basics and embrace simplicity. If you do not, it could mean plenty of unnecessary headaches and lost business. (Yes, lost business. Consumers do not like red tape any more than you do.)

Click here for four areas you can focus on to get things back on track and recapture that sweet purring sound in the engine of your business:

For additional information and guidance on this topic we have posted an article on our website entitled “A Race Back to the Basics” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will win the real estate race - but only when my engine is purring on the basics! I will master the BASICS!
Deadline: _________

Bob Corcoran

Do You Negotiate or Manipulate?

Filed under: Tip Of The Week — Corcoran Consulting & Coaching @ 7:06 am

Learn how to keep talks constructive so that everyone in the transaction comes out a winner

In the frenzy of a transaction, the line between negotiation and manipulation can sometimes be gray. Negotiation is the ability to bring about compromise between two or more people while manipulation seeks to satisfy only one’s own wishes.

Real-life examples of manipulation include encouraging a seller to accept an offer exactly as written without negotiating a better deal for your client; advising your client to accept an offer before presenting other offers later the same day; or withholding your comparative market analysis to help get a lower list price.

The negotiation process during a real estate transaction should never involve any form of manipulation. Unfortunately, sometimes we can venture off into this area without realizing it. To avoid this trap, keep these tips in mind as you work to negotiate the best deal for your clients.

 

For additional information and guidance on this topic we have posted an article on our website entitled “Do You Negotiate or Manipulate” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will review how I give and receive feedback.
Deadline: _________

Bob Corcoran

June 1, 2010

Developing an “It’s My Pleasure Attitude”

Filed under: Client Care Tip Of The Week — Corcoran Consulting & Coaching @ 7:52 am

A great way to make sure that your customers have an excellent experience working with your team is to develop an attitude within the office of “It is My Pleasure” to serve you. You need to establish a habit whereby everyone says “It is My Pleasure” at every opportunity; this will let your customers know that servicing their needs is of the utmost importance to you.

The “My Pleasure” attitude starts with the 1st impression. Most of the time the Client Care Coordinator is the 1st one who greets the clients. The only item needed to accomplish the goal of having an attitude of “It is My Pleasure” is a great attitude!

 

For additional information and guidance on this topic we have posted an article on our website entitled “Developing an “It’s My Pleasure Attitude”” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will have a “My Pleasure” attitude!
Deadline: _________

Bob Corcoran

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